Kate Turton

Kate's story

 i am a Loss Prevention Officer in hmv Hampstead.  My role is to reduce risk and stock loss.  I provide shopfloor presence and safety for all colleagues in the branch.   My day consists of completing Floorwalks, looking at our daily and weekly tasking and ensuring compliance in the cash office.   As the role is customer facing, I provide customer service and assist both shoppers and my management team day to day.

i enjoy the opportunity to develop my knowledge of  risk and security as well as the regular interaction I get with colleagues and customers alike.  This role helps me expand my horizons in the field of security.    My proudest achievement was reducing the stock loss over the last 2 years and being able to implement new procedures which have benefited the stock movement in store.